Waste Scheduler

Primary Purpose                                                                                                             

Receive scheduling requests and take calls for waste pickups from customers, Account Coordinators, and Heritage personnel across the country. Act as the intermediary between sales, operations, and transport.                                                                                                              

Essential Functions and Responsibilities                                                                                                 

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.                                                                                                   
• Coordinate incoming truck loads with regards to plant capacity, transport capacity, and customer needs.                                                                                               
• Coordinate shipments for waste coming into Heritage facilities, HTS, Rineco and other 3rd party disposal facilities.                                                                                                                
• Enter scheduling orders in the computer system accurately and in a timely manner to insure customers needs are met.                                                                                                     
• Assist the Account Coordinators with proactive scheduling of customer pickups. Notify Account Coordinators when requests for anticipated routine pickups have not been received.                                                                                                            
• Coordinate incoming shipments with operations personnel to ensure the plant's processing capacity will not be exceeded.                                                                                                          
• Act as the intermediary between sales and transportation to meet customers needs and also assist with prioritizing customer pickups when transportation capacity is exceeded.                                                                                                     
• Confirm transportation pickup dates directly with customers by phone and email.                                                                                                             
• Understand processing product codes to know when special transportation equipment such as acid tankers are required, or when special processing capabilities must be arranged. Communicate these needs to the appropriate Heritage personnel.                                                                                                      
• Troubleshoot customer issues related to transportation and logistics.                                                                                                      
• Complete appropriate shipping paperwork ,manifests, labels, etc. and mail out to customers.                                                                                                      
• Review pending transactions in orders daily and work with Account Coordinators to get them resolved.                                                                                                  
• Responsible for appropriately scheduling COD and Credit Watch customers.                                                                                                        
• Provide backup support for Data Entry Coordinator as needed.                                                                                                  
• Extensive knowledge of MMS system.                                                                                                   

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.                                                                                                

Education: High School diploma or equivalent required. Four year degree preferred.                                                                                                        

Experience: Minimum 1 year experience scheduling, hazardous waste management or logistics industry required.                                                                                                                

Knowledge and Abilities: Basic knowledge and understanding of office functions, and equipment. Basic knowledge of various federal, state and local industry-related regulations. Excellent Microsoft Office, Excel computer skills. Excellent interpersonal skills necessary to effectively communicate with internal and external contacts. Strong organizational skills. Regular and predictable attendance is an essential function of this job.                                                                                                              

A post offer drug screen will be required.

EEO including disability/veteran

#LI-SK1

#LI-NR1

Current Openings for Waste Scheduler Jobs at Heritage Environmental Services