Program Coordinator - Tech Services Toledo Onsite

Primary Purpose

Service customer accounts as single point of contact using the following responsibilities and functions.

Essential Functions and Responsibilities

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
• Act as single point of contact for corporate clients.
• Serves as a technical resource and liaison for the clients and service centers.
• Requires regulatory understanding of generator requirements.
• Handles customer inquiries and questions regarding company services, cost of services, and proper completion of required paperwork.
• Communicates with the client and service centers regularly to ensure service satisfaction and resolving of any issues or questions.
• Submits samples for testing as needed for waste approval.
• May need to interpret MSDSs/SDSs to profile materials.
• Provide/develop solutions for all customer needs
• Promotes service offerings to existing customers.
• Assists in the coordination of scheduling sites for pick-up.
• Troubleshoots client issues with waste, transportation, and logistics of program.
• May take waste orders from customers, submit scheduling forms to schedulers. May complete appropriate shipping paperwork, manifest, labels, etc.
• Coordinate and manage data to provide reports for clients.
• Handles any non-conforming waste situation in a timely manner.
• Collects and consolidate Universal Waste and assist in recycle programs on site
• Assist with customer projects and supports embedded contractors on waste services
• Supports on site drivers and roll off service
• Handles container Waste and satellite locations for customer

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education/Experience: High School Diploma or its equivalent and 1-2 years experience in Environmental Field required.

Requirements: Must be able to pass a pre-employment physical, DOT physical and drug screen; obtain a Class B CDL w/ hazmat endorsement within 6 months of hire date. Must meet all Heritage Driving Qualifications. Ability to pass Motor Vehicle Record search to company standards. Regular and predictable attendance is an essential function of this job.

Knowledge and Abilities: This is a safety sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function. Good knowledge and understanding of all federal, state, and local laws and regulations pertaining to the Environmental Services Industry. Excellent interpersonal skills necessary to effectively communicate with internal and external customers. Due to potential exposure to atmospheres/waste/materials this position requires that you must be able to be clean shaven at all times to don a respirator for your protection. Strong decision making skills. Strong writing skills. Basic knowledge of environmental business. Strong working knowledge of computers. Basic knowledge of DOT and RCRA Regulations and terms. Regular and predictable attendance is an essential function of this job.

A post offer drug screen will be required.

EEO including disability/veteran

Current Openings for Program Coordinator Tech Services Toledo Onsite Jobs at Heritage Environmental Services