Heritage Environmental Services

Dispatcher Jobs at Heritage Environmental Services

Dispatcher Jobs at Heritage Environmental Services

Sample Dispatcher Job Description

Dispatcher

Essential Functions and Responsibilities

  • Receives dispatch requests and works with Dispatcher 2 or 3 level individuals to notify drivers of specific pickup or delivery dates and times for customers operation industrial waste materials; ensures customers are serviced on time.
  • Dispatches loads consistent with routing requests and according to specific Heritage and DOT procedures.
  • Develops and maintains records of activities including tracking shipments, rolloff containers inventory, and researching waste streams for special projects, quotes, equipment utilization information as well other operations.
  • Periodically generates weekly and monthly load reports and other reports as requested; Interfaces with other company operations by scheduling additional equipment or drivers needed.
  • Assists in the coordination of transportation services for internal Logistics Coordinators to ensure customer's needs are met.
  • Monitors loading, reloading, and dispatching of special material not conforming to normal procedures.
  • Makes his/herself available 24 hours per day to manage driver issue's or equipment repair requests and or manage accident minimization efforts
  • Offers clear, legible communications, either electronic, word of mouth, or by written documentations
  • Ability to supervise direct reports, as well deal with all issue's that develop while these reports are away from home, and terminal
  • Coordinate transportation activities between service centers to maximize HES assets.

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education: High school diploma or equivalent required.

Experience: Dispatching experience a plus, computer literate, geography knowledge a must, ability to multi-task

Knowledge and Abilities: Dispatch software skills, PC Miler, M/S word, excel Phone and communication skills

A post offer drug screen will be required

EEO including disability/veteran

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