Heritage Environmental Services
  • Interactive
  • Indianapolis, IN, USA
  • Hourly
  • Full Time

Health/Dental, Vision,Critical Illness, Accident, Life, Disability, 401K with company match, Flexible Spending Accounts, Tuition Reimbursement, Bonus Program

Primary Purpose

To provide the operations team with necessary support to maximize efficiency and accuracy of customer accounts.  Ensure that customer data is accurate by continuously monitoring the flow of internal and external information including billing and item set up.

Essential Functions and Responsibilities

  • Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
  • Handles billing and all other related tasks for all Heritage Interactive customer accounts
  • Assists other Account Administrators and Senior Account Administrators with overflow workload
  • Reporting for all Heritage Interactive accounts
  • Set-up and modify customer billing items
  • Data input/output in new and existing item set-up
  • Manage suppliers who do not submit invoices/rebates in a timely manner
  • Review monthly customer invoices for accuracy
  • Generate, audit system reports for both customer and internal use
  • Be proficient in customer invoice and margin review to minimize Operations review time
  • Generate and audit internal reports for operational review
  • Quality control and quality assurance
  • Provide administrative support to Operations team and upper management on various work-related subjects
  • Generate savings reports for all customers
  • Audit and correct data for all customers for accuracy
  • Provide other reports as needed for all customers
  • Support new customer implementation, contact customers and suppliers as needed.

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education: High school diploma or equivalent required; 4-year degree preferred.

Experience: 2+ years experience in an office setting required with customer service, accounts payable, or billing preferred.

Knowledge and Abilities: Excellent written and verbal communication skills with both internal and external customers. Superior time management skills and ability to prioritize tasks. Ability to multi-task and manage multiple projects. Strong Microsoft Office and Excel Skills. Ability to solve problems and provide solutions with limited direction. Strong attention to detail. Has client focused attitude and takes ownership towards resolving customer issues with high satisfaction. Regular and predictable attendance is an essential function of this job.

A post offer drug screen will be required.

EEO including disability/veteran



Full Job Description
Heritage Environmental Services
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